Bentley Publishers

Service Publications Team

Since 1950, Bentley Publishers has helped professionals and do-it-yourself mechanics by publishing highly detailed automotive manuals and time-saving service guides. We started by reprinting and distributing hard-to-find British car manuals, such as Austin-Healey, MG, and Triumph. Today we offer a full line of drivers handbooks, workshop manuals, and parts catalogs for British car owners and enthusiasts.

Bentley Service Publications Team photographing a Porsche 911 engine.

In 1979 we became the exclusive publisher of Volkswagen official service manuals, starting with the Volkswagen Type 1 Official Service Manual: 1970 – 1979. This collaboration with Volkswagen of America continues today, and now includes Volkswagen official factory repair information in both paper and electronic format. This relationship with Volkswagen led to a similar agreement with Audi of America, allowing us to publish official factory repair information for Audi vehicles as well.

Bentley Service Publications Team removing Porsche Boxster transmission.

In 1990, we recognized a need for BMW repair information in independent shops and among do-it-yourself owners. We decided to fill this need by purchasing a BMW 3 Series (E30) and authoring the manual ourselves.

This process of tearing down a car, authoring the repair information, and taking our own photography now extends to our Porsche and Mercedes-Benz books as well.

Everything that goes into a Bentley manual -- from developing the outline, to meticulously disassembling the vehicle (and putting it back together again!), to taking hundreds of photographs of component locations – is done by our team of Technical Editors right here in our Cambridge office.

Bentley Service Publications Team comparing BMW engine components.

Our Technical Editors all share a fascination with the automobile and a compulsion to get their hands dirty in order to “fix it right." Several of our editors came to Bentley after long careers as independent repair shop owners and technicians. Stan, our lead Volkswagen editor owns four V-dubs – 1961 Standard Transporter, 1965 Panelvan, 1981 Westfalia and 1995 Passat Wagon GLX. He is President of LiMBO (Late Model Bus Organization, international) and has been touring around the country attending Bug Jams and Transporterfests for years. Chris, one of our BMW editors, is a hardcore Audi enthusiast and is a board member of the Audi Car Club of North America. He can often be found at Lime Rock or New Hampshire International Speedway teaching driving schools for the Audi Quattro Club.

Bentley Service Publications Team photographing undercarriage of a BMW.

In authoring our manuals, our approach has been to go for the details, resulting in books that may look intimidating, but are easy to use. More detail and less "averaging of facts" leads to less guess work when you are working on a car.

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Contacts at Bentley Publishers:
For questions about Bentley products, such as upcoming products, vehicle coverage, product availability, or international shipping costs, please contact Customer Service through our web-based feedback form or call toll free (800) 423-4595 between the hours of 9AM-5PM eastern time Monday-Friday.

Our offices are located at 1734 Massachusetts Avenue in Cambridge, MA. You may walk in to view or purchase any of our books. Our bookstore hours at this location are 9 AM to 5 PM Monday through Friday except for holidays. Please call ahead if you have any questions about our hours or product availability: (617) 547-4170.

Bentley Publishers

Service Publications Team

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