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Bentley Publishers
1734 Massachusetts Avenue Cambridge, MA 02138 USA 617-547-4170 Phone 800-423-4595 Toll free 617-876-9235 Fax |
eBahn® Download CenterFrequently asked questions:
Answers
What is the Download center?
The Download Center allows users to download either executable (.exe) or ISO disc image (.iso) download files. These files contain the same information available on eBahn® Repair Manual software. The ISO Download center allows users to download an entire set of files for repair software in lieu of ordering a disk and having it shipped. Note: If you are a current eBahn® vesion 3 user, you can update your repair content by using the "Check for Updates" feature in your existing eBahn® 3.0 product. Open eBahn, and in the top menu, select Help > Check for Updates.
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Does it cost anything do download these files?
Currently, all .exe or .iso downloads are FREE. A license is required to access the information in the downloadable files. All downloads are available in the Member Center (https://www.bentleypublishers.com/membercenter/).
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What is the difference between the .exe download and the .iso download?
NOTE: If you are not familiar with ISO files and how to burn disc images, or if you do not have a CD burner, it is recommended that you download the .exe version.
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Do I have to download both the .exe and .iso?
No. Choose one or the other.
NOTE: If you are not familiar with ISO files and how to burn disc images, or if you do not have a CD burner, it is recommended that you download the .exe version.
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How do I access the information in the downloadable files?
In order to access the information, a license is required.
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How do I get a license?
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If I download an .exe or .iso for a vehicle, do I also have to download the eBahn® Reader (stand-alone)?
No. The .exe and .iso downloads for each vehicle will include:
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Can I download the eBahn® Reader v.3.0 and use it with content from an old version of eBahn® (v.1.0, v.2.0 or v.2.5)?
No. eBahn® content is only compatible with an eBahn® Reader of the same major version. For instance, you cannot use v.2.0 content in the v.3 reader. If you have older content, you need to upgrade your license. See http://www.bentleypublishers.com/ebahn/v3/upgrade.htm for more details. Note: Upgrades are only available within the same vehicle platform. For example, you can not upgrade a version 2.0 Volkswagen Passat (VW B5 platform) CD for a version 3.0 Audi TT (Audi TT platform), only the new eBahn® 3.0.
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Can I download an .exe and/or .iso, burn it to a CD-ROM, then give it to a friend?
Yes. However, in order to view the content, your friend will need an eBahn® License for that vehicle.
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If I already have eBahn® 3.0 for a particular vehicle, should I download one of these files to get updated content?
To update content, use the "Check for Updates" feature in your existing eBahn® 3.0 product. Open eBahn, and in the top menu, select Help > Check for Updates. You will be shown on-screen what updates are currently available for download.
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Bentley Publishers, 1734 Massachusetts Avenue, Cambridge MA 02138-1804 USA Tel 1-800-423-4595 (USA & Canada) / +1-617-547-4170 (International) Fax: 1-617-876-9235 © 2008 Robert Bentley, Inc. All rights reserved. Bentley Publishers and Linnaean Press are trademarks of Robert Bentley, Inc. Website and Content Management System developed by The Information Foundry |